Privacy Policy

Last Updated: February 24, 2025

At Atlas Protection ("we", "our", "us"), we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, store and protect your information when you visit atlasprotection.ltd.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number when you submit our contact or quote forms.
• Usage Data: IP address, browser type, pages visited, time spent on site, referral source — collected automatically via cookies and analytics tools.
• Communication Data: Messages, enquiries and correspondence you send us via email or our contact form.
• Newsletter Data: Email address if you subscribe to our newsletter.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you pet insurance quotes and relevant information you have requested
• To send newsletters and marketing emails (only with your consent)
• To improve our website content, user experience and services
• To comply with our legal and regulatory obligations
• To detect and prevent fraud or abuse of our services

3. Affiliate Links & Third Parties

Our website contains affiliate links to third-party pet insurance providers. When you click these links, you will be taken to a third-party website which has its own privacy policy. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies before providing any personal information.

We may share your information with trusted third-party service providers who assist us in operating our website (e.g. email providers, analytics services), subject to strict confidentiality agreements.

4. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our site (e.g. Google Analytics).
• Marketing Cookies: Used to track affiliate link performance and deliver relevant content.

You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Newsletter subscribers' data is retained until you unsubscribe.

6. Your Rights (GDPR)

If you are located in the UK or European Economic Area, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request transfer of your data in a machine-readable format.
• Right to Object: Object to our processing of your data for marketing purposes.

To exercise any of these rights, please contact us at apply@atlasprotection.ltd.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: apply@atlasprotection.ltd
• Website: atlasprotection.ltd/contact
• Location: View on Google Maps